Refund policy

Return & Refund Policy

We want you to be happy with your Favor End purchase. Because our products may be fulfilled by different fulfillment partners, return eligibility can vary by item.

Return Requests

If you would like to request a return, please contact Favor End within 7 days of delivery at shopfavorend@gmail.com or through the chat feature on favorend.com.

Please include your order number, the item you wish to return, and the reason for the return.

Do not send a product back without first contacting Favor End. Returns sent without authorization may not be accepted.

Return Eligibility

To be eligible for a return, merchandise must generally be:

• Unworn and unused
• Unwashed
• In its original condition
• With original tags attached, when applicable
• Returned with any original packaging, when applicable

Certain products may be final sale or otherwise ineligible for return. Any item-specific return restrictions will apply where disclosed.

Damaged, Defective, or Incorrect Items

Please contact us as soon as possible if your order arrives damaged, defective, or you receive the wrong item. Include your order number and clear photos of the item and packaging when possible so we can investigate the issue.

Return Shipping

Return instructions will be provided after your return request is reviewed. Do not return merchandise to the address shown on your shipping package unless instructed to do so by Favor End.

Unless the item arrived damaged, defective, incorrect, or otherwise qualifies for a seller-covered return, customers may be responsible for return shipping costs.

Refunds

Once an approved return has been received and inspected, we will notify you of the status of your refund. Approved refunds will be issued to the original payment method.

Original shipping charges are generally non-refundable unless the refund results from an error with the order or otherwise required by law.

Banks and payment providers may require additional time to post an approved refund to your account.

Cancellations and Order Changes

If you need to cancel or change an order, contact us as soon as possible. We will attempt to accommodate the request, but we cannot guarantee cancellation or changes once an order has entered processing or fulfillment.

Questions

Contact shopfavorend@gmail.com or use the chat feature on favorend.com and include your order number.